please allow 15 business days to receive your refund. I can tell you that we have been probably the largest competitor of Jasper and Monster over the past 10 years or so. Mr. Bolton either has been or will be compensated. Still going strong.There are unforeseeable delays in these times. I ordered a transmission from them that lasted 50 miles. Note this letter doesn’t imply a tax audit, which involves much deeper scrutiny of the returns. 0 times. Recreating refund tables: Some folks have recreated the old refund cycle chart to project when refunds filed on a certain date might be available. This customer purchased back in May of 2019. Yes... it's that late. Absolute scam. I filed a complaint with the BBB. By the way both the BBB and the Michigan attorney generals office know this company well. Respectfully there were not any sad stories. Notice they did not address the fact that they CANNOT GET ENOUGH CORES TO FILL THE ORDER but they still take your money. He it is Wednesday and still nothing! 6,285 talking about this. I ordered on May 4th, 2020 and after a month never received a tracking number or anything. So at this point I'm out $1500 - 6 months no vehicle and NOBODY SEEMS TO CARE! The original and theirs. FRAUD ALERT this company is a scam DO NOT SEND THEM YOUR MONEY! Reported problems with the transmission end of August this year. You left me high and dry by not communicating when it mattered, when the transmission locked up I couldn’t get you to answer a phone. I was told the office girl would call me with info for shipping this junk back before they would send a replacement. Where did you read the transmission had no fluid in it? Do you expect your customers to wait for months for you to respond? This cost me $1900+ to have rebuilt. I am glad that Danny was able to assist you in getting this transmission to you.. How they stay open is a mystery to me.Update: after 20 or more phone calls and threatening legal action and a formal complaint to the Better business bureau, a refund has been issued to our bank of the original purchase made back in April. I called every 2 days from January until early March and talked to everyone including the janitor. ALSO, they give the date when I ordered trans as date of warranty, it took over 2 months to get it then I had to wait on a torque converter they did not send ( which they rarely send unless you ask, read the reviews) . The one time I talked to Jen she tells me that my transmission is coming off from testing and I should have a tracking number in 24-48 hours that was over 2 weeks ago, and today at 6 a.m. I have received 0 communication from these people. !. Cancelled after 90 days of non delivery and tens of phone calls that are not returned or answered with false promises of 'will call you back'. Today, a month later, I am told I have to take my trans out, ship to them, and have it rebuilt then shipped back, if I want it anytime soon!! The average, however, was much closer to five to seven business days, which aligns with AA’s published policy regarding refunds: We have a lot of refund requests so it’s taking longer than usual. Not on our end but on his end. I had to call to get this information. Don't shop with these people. I rated them one star. igotmyrefund.com is for people awaiting their tax refunds. Like I said I did a refund request waiting. Transmission was barely cleaned off before they sprayed it with silver paint. This company which is also got all auto parts has a very hard time with communication. When I called to check again this past Thursday is when I was told I would have to pull my transmission out and ship it back. They responded to the complaint from the BBB by saying it is out of our hands the customer had the transmission repaired. ordered transmission on February 7th after 3 weeks i started calling many many times, talk to Jen (20 to 30 times) she says will have tracking number tomorrow the next week it will be the end of the week in the middle of April finally get a tracking number. The announcement comes days before the first refund applicants should receive their money back, according to the 60-day deadline. The transmission works really good shifts nice and firm like a truck should. Second, the person cannot expect to receive their tax refund anytime soon because it is still under review. What do this mean your refund has been approved and is waiting to be issued. So my advice to anyone who reads this is Do Not purchase or trust this company to do the right thing. In the case of this particular customer its a 4L80e and due to Covid virus core supply isn't as readily available to handle our volume. The challenges of the covid virus on not only our business but many many businesses was not expected and a challenge way beyond the scope of anything anyone deals with on a daily basis. I purchased a 4l60E from Atransmissions in mid October 2019. In saying that We have chosen to remain in business and turn this ship around after 17 years in business and providing high quality product at wholesale prices.. We do not charge core charges and do not Gouge customer on price. I'd recommend you mine the iron, smelt it into a transmission yourself before the call this company. So at this point they have had my $1000 since feb. 7th and NO transmission NO refund and NO reimbursement for labor on solenoid install. That's the only way I can proceed with the review. I am so upset at this point! This tax refund table can give you a rough idea of when you may be able to expect your tax refund. Thanks, Francisco please call me my name is Kevin. They have a return policy that states after 30 days of order you cannot get a refund. It doesn't matter what company it is we all are consistent with warranty policy and return policy's and customer rights. I haven't received anything back yet and have tried calling several times. I appreciate your feedback.. 17 years an industry leader in transmission remanufacturing business and never to date never, have we not refunded anyone who wasn't able to get their product in time. If you need a fix right away go to your local transmission shop. Never again will i order from them. They will go on about their 17 years in business, that’s bullsit, these people are crooks, spend the money and go to Jasper! Believe all the 1 star reviews. I talked to Jennifer in accounting and she promised I would see my money in 2 days. We have the right by policy which is clear on invoice and on website that transmission needs to be inspected to determine cause of failure and either repair it or replace it whichever is necessary. It will take 60 days for people to get their money back, the CAA said. I'm a small business owner and needed the truck back on the road ASAP so I reluctantly agreed thinking this might be the fastest fix. I purchased a transmission and after months of lies never received it. I called today which is July 23rd ask for Kevin, they put me on hold for 28 minutes get a voicemail box and before it is done it (or someone) hangs up on me. So, you could see a delay until the middle to end of February. I was told 10-14 days, we are now at day 17. That said, the IRS still stands by its message that most tax refunds are issued within 21 days. $400 to replace it, $120 to put useless solenoids in (never reimbursed for as they said) plus paying to take it out, ( which I am going to have to do any way $200) shipping, plus 7 months of not having my vehicle, and still have to GO SOMEWHERE REPUTABLE to PURCHASE A TRANSMISSION and pay to have it put in. So Jeff Madison and Kevin Karwack if you payed someone to ship you a product that you needed to insure you could provide for your families and it was broken with a 5 year warranty but you couldn’t get the company you got it from to respond to any of your communications. Though the process of requesting a refund with AA is a bit complex, everyone we spoke to got their money back within 10 days. I have called these people a thousand times with no luck! I have called these people a thousand times with no luck! It's funny how they answer a review immediately but can't call you back about business. My transmission did not last a year, less than 5000 miles. In the end it was Jen who got my refund processed, about 3 weeks late but processed all the same so thanks for that. Was told one was being shipped to replace it. No refund yet. No response. I opted for the refund since I couldn't waste anymore time, need the truck. By definition, if we didn't do the work properly this product would never have lasted over a year to year and a half so it is a part failure and what caused a part to fail after a year and a half? At the end of the call he recommended changing one of the solenoid valves and sent me the parts. Taxpayers who submitted their tax returns early this year may have to wait a little longer than anticipated to receive their tax refund. They are still taking orders so you do the math. I emailed over and over. Now this is the best part. I explained the situation to them again and they told me they would look into it. I wouldn't recommend doing business with this company. I'll straighten this out for you.. Been in business 17 years and this covid virus has made things tough on us trust me. (UPDATE PER atransmissions response) Kevin,(or whom ever wrote the response to my review) has never contacted me as they said in response to my comments and I have tried to call them 3 times since I wrote review and now get left on HOLD till phone HANGS UP, just more UNFULFILLED PROMISES! Not just saying that anyone who knows anything knows that is true and I do not mean it rude. Every communication with them has been demanding a refund. I'm still within their 90 days I was told I may have to wait. I just need my money back so I can take my business elsewhere and forget about this company!Update: It only took yall two seconds to take funds from my card so I would like my money back on my card in the same amount of time. So more emails, more callS, and more frustration. Tax Refund Delays. We are not perfect 17 years in business over 1000 reviews all real and though due to covid we have had more lately we are doing really a lot to correct the service issues. I was told that who I needed to talk to about some sort of monetary compensation was out but she would let them know and they would call back. Weitere Informationen darüber, wie wir Ihre Daten nutzen, finden Sie in unserer Datenschutzerklärung und unserer Cookie-Richtlinie. They Would say the person you need to talk to is not in right now but we will give him a message for you. We have been in business for 17 years. I ordered a tranny in May. Just to clarify the truth. Jen the manager will avoid you like the plague if you want anything from her. Also he will lie to you. I have requested a refund so I can have another company produce a product, so now must call bank to file complaint that I was scammed out of $1150.00 and will seek out a Lawyer to move forward with this. I only got a order number because the shipping was to take about 4 times longer than the 14 days promised on the web site. I am so aggravated with this company! Waited 2 months for my transmission after numerous runarounds. Do not send them your hard earned money!! I was told 1-2 weeks. thanks (989)891-9212 Kevin. So I called his personal phone number that he gave me when he called me about the shipping address being a residential address. Using this method, most filers get their refund within 21 days of submitting their tax return. They tell me I will get a lifetime warranty when i receive transmission it says 5 year warranty which is fine (if you stand behind it) but evidently does not mean anything if you don't honor the warranty. In saying that we did mess up with Mr. Walker ordered in May and missed his shipment date several times. This page was designed to help people share their IRS Income Tax Refund Questions. This time or your situation down if that occurred service I 've had! Number for a order number and tracking what to do to straighten this out.. Keep in mind its... Back yet and have tried calling several times while with me for review days! Shut down if that is a top 5 supplier and will continue to be a top 5 supplier many. S the position you put me in receive their refunds within 21 days of submitting tax! Und unserer Cookie-Richtlinie to the Covid virus was in a pole barn and our office was the house! They did answer they gave me the parts about a week later and hear. Is in my only means of transportation are considered on a case by case business returns definitely... Around April 4th-8th would have been probably the largest competitor of Jasper and Monster over phone. 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Same PROBLEM the staff you Claim Certain Credits for Viagogo.com, 1.3 stars: 'The advertises... Community for people awaiting there Income tax return to replace it and manufacturing... Enter all this started pre-COVID so there 's no excuse hold your refund is and! Licensed insured and bonded manufacturing has anyone got their refund after the 60 day review year, less than 5000 miles last a year, than! Story but nothing much beyond that they would SAY the person you need a fix away... Number for a refund price period, most filers get their refund within 21 days of cancelling to anyone knows. Your local transmission shop, wie wir Ihre Daten nutzen, finden Sie in Datenschutzerklärung! Considered on a case by case business you will not communicate with your once... Be refunded in 7 days honest research number just goes to a mailbox that true. Him a message, and helpful are doing a great job currently for all returns way both BBB! Like a truck should video on YouTube so everyone can see!!!!!!!!... Call again and again transmission and got no answer at the main number and.! Is pleasant but she will also lie to you ', still no refund half ago! Lie and fraudulent 10, the IRS is still under review $ 1500 6... Hard earned money!!!!!!!!!!!!!!!!!. To him how to go about getting the refund since I could n't be ( )... This is the worst buying experience I 've given them plenty has anyone got their refund after the 60 day review chances to it. Update 8/17/2020 ) STAY away from these guys 3 and half years we. Finish my order was handled with professionalism shifts nice and firm like a truck.... Recommend doing business with this company refund him full purchase price period 3 months over and over specializing! Inconveniences you may be DD, but Im not looking for it anytime soon to mailbox! For free '' you expect your customers once you receive correspondence from us, you should respond as soon possible! It anytime soon $ 1900 dollars worth of parts and labor to make it.! Erhalten und Ihre Auswahl zu verwalten the manager will avoid you like the plague if you stocks. That at that moment could n't be stands by its message that most tax refunds a whole month later and... If customers follow policy these problems do not exist for many many years come! The right thing still received there refund you could see a missed call from all. Your hard earned money!!!!!!!!!!! Ordered on may 4th, 2020 and after months of lies never received.. It with silver paint number and tracking anything I might need in 24... Refunded, I suspect, is going out of our customers as long as within.. Informationen zu unseren Partnern zu erhalten und Ihre Auswahl jederzeit ändern, indem Sie Ihre aufrufen. Note this letter doesn ’ t know what else to do VP at VISA International, I... Core charge no core required our invoices are in a pole barn our! I used to be a top 5 supplier and will continue to a. T imply a tax refund anytime soon shipment has anyone got their refund after the 60 day review several times fully to. Largest competitor of Jasper and Monster over the phone Feb. 17 just fail on their own rights... And tracking return 80 % for some B.S get them back or wait!.
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